The project is stuck. Teams are incredibly busy but not delivering. The stakeholders are quickly losing faith. You find yourself under the microscope. You think you know what's wrong - maybe the team needs more training, better tools, or tightened processes. So you roll up your sleeves and immediately jump in to fix it.

But wait. Slow down.
What if you're solving the wrong problem?

I once spent weeks developing an extensive training program to fix what I thought was a skill gap. Before fully building and launching it, I used a simple Problem Identification Worksheet that revealed I'd been solving the wrong thing entirely. (Ouch.) That pause - and eventual pivot - saved me many more months of wasted effort.

In this talk, I'll hand you the same seven-question worksheet that caught me mid-build, before I could finish solving the wrong problem. You'll learn how to tell the difference between what you think is wrong and what's actually wrong, and how to design small experiments that reveal the real root cause.

Because the fix that doesn't work is more embarrassing (and expensive!) than the pause that finds the right one.